1. Introduction

Liz the Dietitian respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and store your data when you visit our website, purchase a product, sign up for emails, or contact us.

By using this website, you agree to the collection and use of information as outlined below, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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2. Information We Collect

We may collect the following information:

• Name, email, phone number, and postal address

• Billing and shipping details

• Payment information (processed securely through Stripe or Square)

• Order history for digital and physical products

• Messages or information submitted via forms

• Website activity, including IP address, device type, and pages visited
   

3. How We Collect Information

We collect personal data when you:

• Make a purchase through our online store

• Subscribe to our newsletter or download a digital file

• Submit a form or contact us

• Interact with our social media or ads

• Use our website (through cookies and analytics)
   

Cookies:
Our website uses cookies to improve your browsing experience, remember preferences, and analyse site traffic.
You can control or disable cookies in your browser settings, but some parts of the site may not work properly.
 

4. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Send order confirmations and receipts

• Communicate with you about purchases or enquiries

• Send newsletters, promotions, or recipe updates (if you opt in)

• Improve our website, content, and user experience

• Comply with legal and tax obligations

You can unsubscribe from marketing emails at any time through the link provided in every email.

 

5. Data Storage and Security

Your data is stored securely within the Wix platform and other trusted third-party providers, including:

• Wix: Website hosting, online store, and analytics

• Stripe or Square: Secure payment processing

• Wix Email Marketing or Mailchimp: Email communications

All platforms use encryption and secure servers to protect your data.
We take reasonable steps to prevent unauthorised access, loss, or misuse of your personal information.

 

6. Sharing Your Information

We only share information when necessary to complete transactions or operate our business.
This may include:

• Payment processors

• Delivery and postal services (for physical goods)

• Email and marketing service providers

• Website analytics tools

These third parties are required to handle your data safely and in compliance with Australian privacy standards.
We do not sell, rent, or trade your information.

 

7. Access and Correction

You have the right to access or correct your personal information at any time.
To request access or make changes, contact us at [Insert Email Address].

We’ll respond within a reasonable timeframe, usually within 30 days.

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8. International Data Storage

Some third-party providers may store or process data on servers outside Australia (for example, Wix and Mailchimp).
We ensure they meet Australian privacy standards and provide secure data handling.

 

9. Wix Privacy Features

This website is built on Wix Studio, which automatically includes:

• A cookies banner to inform visitors about data tracking

• Secure checkout for payments

• The ability for users to request data access or deletion by contacting us directly

If you wish to make a request under Wix’s data privacy tools, please contact us and we’ll submit it on your behalf.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.

 

11. Contact Us

For questions or privacy concerns, please contact:

Liz the Dietitian
Email: info@lizthedietitian.com.au
Website: www.lizthedietitian.com.au